Welcome to this platform owned and maintained by the National Association of Travel Agents Singapore (“NATAS”)  including but not limited to the information, text, images, links, sound, graphics and video sequences displayed herein (collectively, “Materials”). By accessing, browsing or using this website, any NATAS product or service and the Materials (collectively, “Platform”), you signify that you have read, understand and agree to be bound by these Terms of Use and any applicable law. If you do not agree to these Terms of Use, please do not use this Platform.

1. No Warranty for this Platform and/or the Materials

1.1 This Platform is provided “as is” and “as available” without any warranties of any kind, whether express or implied. NATAS does not warrant the accuracy, reliability, quality, usefulness, timeliness, performance, suitability, adequacy or completeness of the Materials and/or products or services (as the case may be) found or offered on this Platform and, to the extent permitted by law, expressly disclaims liability for errors, inaccuracies or omissions in the Materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, is given in conjunction with the Materials and/or products or services found or offered on this Platform.


1.2  Your use and/or reliance on Materials on this Platform is entirely at your own risk for which we are not liable. NATAS does not warrant the accuracy, reliability, timeliness, performance, suitability, adequacy or completeness of any information, products and/or services provided by any of the Participating Travel Agents listed on this Platform or by any other providers of products or services made available through this Platform. It shall be your own responsibility to ensure that any products, services or information made available through this Platform meet your specific requirements.


1.3 NATAS does not warrant that any of the Materials or that this Platform will be provided uninterrupted or free from errors or that any identified defect will be corrected; further, no warranty is given that this Platform and the Materials are free from any virus or other malicious, destructive or corrupting code, programme or macro. You understand and agree that you download or otherwise obtain content at your own risk and that you will be solely responsible for your use and for any damage and/or loss of data to your mobile device, computer system or other device from which you access this Platform.

2. Intellectual Property and Proprietary Rights

2.1 The Materials and other content located on this Platform including the layout, presentation and/or compilation thereof as well as any software programs used on this Platform (collectively, “Contents”) are owned and/or licenced by NATAS and are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the Contents are owned by, licensed to or controlled by NATAS.

2.2 Copyright: The copyright in this Platform is owned by NATAS, its subsidiaries, affiliates or its licensors. No part or parts hereof may be reproduced, distributed, adapted, modified, republished, displayed, broadcast, hyperlinked, framed or transmitted in any manner or by any means or stored in an information retrieval system without the prior written permission of NATAS. However, you may download and print the Materials on this Platform for personal, non-commercial use, provided that you do not modify the Materials and that you retain all copyright and other proprietary notices contained in the Materials. You also may not, without the permission of NATAS, insert a hyperlink to any of the webpages on this Platform on any other website or duplicate or "mirror" any Material contained on this Platform on any other server. NATAS, its subsidiaries and affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please inform us as soon as possible.

2.3 Trade Marks: The trade marks, service marks and logos used and displayed on this Platform including but not limited to “NATAS”, “NATAS TRAVEL” and “NATAS HOLIDAYS” ,  (collectively the “Trade Marks”), are registered and/or unregistered Trade Marks of NATAS, its subsidiaries, affiliates or are licensed for use to NATAS by third parties. Other trade marks, service marks and logos are proprietary marks and are registered to their respective owners. Nothing on this Platform should be construed as granting, by implication or otherwise, any license or right to use any trade mark displayed on this Platform without the written permission of NATAS or such third party who owns the trade mark. Misuse of any trade mark displayed on this Platform, or any other content on this Platform, except as provided herein, is strictly prohibited. NATAS, its subsidiaries and affiliates will vigorously enforce their intellectual property rights to the fullest extent of the law.


2.4 The names “NATAS” and “NATIONAL ASSOCIATION OF TRAVEL AGENTS SINGAPORE” or any of the proprietary marks of NATAS may not be used in any way (including in advertising or publicity pertaining to NATAS, its activities including fairs and exhibitions and its Platform), without prior written permission of NATAS. NATAS prohibits the use of its trade marks as a link to any of its websites or any other third party site unless establishment of such a link is approved in advance by NATAS in writing.

3. Non-confidentiality of User

You agree that any communication (including ideas, suggestions or proposals) or material (“Contributions”) that you send via this Platform or to NATAS by electronic mail or otherwise is and will be treated as non-confidential and non-proprietary unless otherwise expressly indicated by you. NATAS shall be entitled to use or disclose such Contributions for any purpose, in any way, in any media worldwide. You further agree that you are not entitled to any compensation or reimbursement of any kind from NATAS, its subsidiaries or affiliates under any circumstances.

4. General Disclaimer

4.1 NATAS shall in no event be liable for any direct, incidental, indirect or consequential damages, loss or expense (including legal costs and disbursements) or economic loss arising from or in connection with:


  • any access, use or the inability to access or use this Platform, or reliance on the Materials in this website;
  • the purchase of products or services made via this Platform;
  • the non-performance of all or any services offered or undertakings or obligations made by any of the Participating Travel Agents or any other providers of products or services found through this Platform;
  • any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus; and
  • any use of or access to any other website linked to this Platform,


even if NATAS or its agents or employees are advised of the possibility of such damages, losses and/or expenses. 

4.2 Under no circumstances shall NATAS be considered to be associated or affiliated in any manner with any trade or service marks, logos or other insignia used or appearing on websites that are linked to this Platform. Any hyperlinks on this Platform to other websites are provided for purposes of information to you and are not to be construed as an endorsement or verification of such websites by NATAS and any use of the hyperlinks or access to the hyperlinked sites are entirely at the user's own risk. This exclusion clause shall take effect to the fullest extent permitted by law.

4.3 While NATAS makes reasonable endeavours to ensure that the information on this Platform is accurate and to correct any errors or omissions as soon as practicable upon discovery, individuals concerned with the correctness or accuracy of any data or piece of information are advised to seek independent verification thereof.

5. Electronic Communications

When you visit this website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Platform. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

6. Acceptable Use and Prohibited Content

6.1 You may only use this Platform in accordance with these Terms of Use and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within Singapore or other jurisdictions from which you are accessing this Platform.

6.2 In particular but without limitation, you shall not


-          post reviews, comments, and other content;

-          send e-mail and other communications; or

-          submit suggestions, ideas, comments, questions, or other information


that are illegal (or that you do not have a right to transmit under any law or under contractual or fiduciary relationships), abusive, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable (due to attitudes towards disability, gender, race, descent, ethnicity or nationality, religion or faith, sexual orientation, and other personal characteristics). NATAS reserves the right to immediately remove such content.

6.3 You shall not cause any form of viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” to originate or be perpetuated from this Platform.

6.4 You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any communication or content. NATAS reserves the right to remove or edit such content.

6.5 If you do post content or submit material, and unless we indicate otherwise, you shall be taken to grant NATAS, its affiliates and/or subsidiaries a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant NATAS, its affiliates and/or subsidiaries the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity; and that you will indemnify NATAS, its affiliates and/or subsidiaries for all claims resulting from content you supply. NATAS has the right but not the obligation to monitor and edit or remove any activity or content. NATAS takes no responsibility and assumes no liability for any content posted by you or any third party.

7. Governing Law

Your use of this Platform, any downloaded material and the operation of these Terms of Use shall be governed by, construed and interpreted in accordance with the laws of Singapore, including without limitation the provisions of the Evidence Act (Chapter 97 of Singapore) and the Electronic Transactions Act 2010, and you agree to submit to the non-exclusive jurisdiction of the Singapore courts.

8. Disputes Resolution

Any dispute relating in any way to your visit to or use of this Platform may be submitted to confidential arbitration in Singapore, except that, to the extent you have in any manner violated or threatened to violate NATAS’s  intellectual property rights, NATAS may seek injunctive or other appropriate relief from the Singapore courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Singapore International Arbitration Centre. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

9. Modification Rights and Severability

NATAS reserves the right to make changes to this Platform, policies, and these Terms of Use at any time without notice. All changes in the Terms of Use will be posted on this page, and any use of this Platform after such changes have been posted will constitute an agreement to the Terms of Use as then posted. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Governing Law and Jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of Singapore, and you submit to the exclusive jurisdiction of the courts of Singapore.



We welcome your feedback.

Should you feel dissatisfied with any of our services,
please email:
Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to

BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307


[Last update 11 January 2013]

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